Nielsen
(formerly Affinnova)
Results
Before Invo's work on Concept Studio, a team of Nielsen members manually built idea matrixes for each customer. Now the customers do it for themselves — instantly.
Nielsen bought Affinnova – in large part because we are the industry leader in providing a client-facing platform. It is now a central force in the strategy of the Innovation Practice.
Steve Lamoureux, Chief Product Officer, Nielsen
Details
Product marketing workflow & testing system.
- Introduced UX as part of their strategically prioritizing it
- Completely redesigned their initial prototype
- Engineered the UI and stayed with their back-end team
- Helped them hire internal UX staff while training the org best practices
- Almost 6 months on the core project
Practice Areas
Ad Tech, Marketing Optimization
Project Type
UI Design, Engineering
Process
Learning, Envision, Blueprint, Craft, Build
Price
$200k – $500k
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Affinnova's Concept Studio gives marketing organizations a powerful tool to test and uplevel their marketing.
Great marketing is the triangulation of speed, timing and great creative. Affinnova, founded in 2000 by two Massachusetts Institute of Technology (MIT) PhD’s, uses patented product development technology to help their customers – marketing companies and organizations – quickly and radically innovate. Seeing an opportunity to help their customers further accelerate their innovation cycles, the Affinnova team prototyped a new Concept Studio. However, the complexity and power of the vision resulted in a prototype that did not have an adequate user experience. That’s when Affinnova called GoInvo.
We love complex apps, and the Affinnova Concept Studio gave us a lot to dig into. Starting with our product architecture process – bringing together our core design team and Affinnova’s core product team – we refined the vision for Concept Studio. The subsequent design process birthed a dynamic application that fully manifested Affinnova’s hopes for its potential. Prototypes were very successful with customers and the market.
But it didn’t end there. The crispness of the initial app enabled Affinnova to see more market opportunities, and we re-engaged to further diversify and expand the Concept Studio. Combining customer observations and feedback with Affinnova’s deep understanding of who they are selling to and why, we extended Concept Studio in ways Affinnova did not originally envision. The result is software that won’t just make Affinnova more money, in the words of their Chief Innovation Officer, they expect it to transform their business in fundamental ways. It has changed: Nielsen bought Affinnova in 2014. That’s the GoInvo advantage.
A great idea trapped in a not-so-great design, Concept Studio badly needed strong design leadership.
Key Affinnova stakeholders dug in with the core GoInvo team to really stretch and imagine the app’s potential.
In our usual quick and effective way we jumped straight from product architecture into high-resolution, pixel perfect screens, allowing rich and relevant feedback early in the project.
We prototyped Concept Studio in code from the early weeks, creating a vibrant environment for innovation, iteration and constant improvement.
A visual user interface for creating rules between elements helped people see and create relationships.
The finished Concept Studio hit every basic design requirement we insist on: useful, usable and appropriately beautiful.